Protecting your privacy, confidentiality and information is important to Hotello.

Thank you for visiting the Hotello website. Below you will find our policy our usage of personal data.

We invite you to read it; by visiting this site you are accepting the practices we detail and adhering to the terms and conditions set forth below.

General Information

This site is owned by Mingus Software Inc. under the trade name Hotello, a corporation.
To obtain more information, click here.
4035 Saint-Ambroise street, office 301
Montreal (Quebec) H4C 2E1 Canada
Tel: +1 800 665-2659

CEO: Anaïs Berzi
CTO- CBO: Rafik Berzi
Publishing director: Laura Yee Kui Choi
Website host:
Address: 7250 Clark street, office 301, Montreal (QC) H2R 2Y3 Canada
Phone: (+1) 514 504 2113


Québec Enterprise Number (NEQ): 1166740382
Refer to the Terms of Use for information about our business activities.

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Notice on the use of cookies

By definition, a cookie is a text file in alphanumeric format which is deposited by the server of the visited site or by a third party server on the hard disk of the Internet user’s device. This website stores cookies on your computer. These cookies are used to enhance your website experience and to provide more personalized services, both on this site and through other media. For more information about the cookies we use, see our privacy policy.

Your personal information will not be tracked when you visit our site. However, in order to honor your preferences, we will need to use a small cookie to avoid asking about your preferences again.
Our website uses cookies to collect information about our website’s visitors and to then customize their web browsing and online advertisements based on their preferences.

When you enter our website, a window will inform you about the use of cookies and you can choose to activate, restrict or block the use of cookies. The period of validity of the consent given in this context extends up to a maximum of 13 months.

Notice on the use of personal data

If you have any questions about the protection of personal data and our measures to protect your privacy, you can write to our privacy officer :

Reza Assadi
4035 Saint-Ambroise Street, suite 301
Montreal, Quebec
H4C 2E1.

Privacy policy and information we collect

You may choose to provide Hotello with personal information, such as your first and last name, email address, phone number, company name, and position, so that we may communicate with you about our products and services. Please be assured that several procedures are in place to ensure the security of the information collected and the protection of our users’ privacy.

We automatically collect standard data from your browser and operating system, the pages you visit on our website, the date of your visit and, for security purposes, such as identifying attacks on our website, the IP address assigned to you by your Internet service provider.

Plugins of social networks such as Facebook, Google and Linkedin are activated by default, i.e. without your intervention they can send data to the respective social networks. The social network can retrieve the data, regardless of whether you interact with the button or not.

We use Google Analytics to perform statistical analysis. We collect and analyze statistical data related to your visit. If you indicate that you do not want us to use this information to contact you in the future, we will respect your request.

All information collected is subject to rigorous security standards and procedures to protect user privacy.

Information collection methods

Your personal information is collected through:
Newsletter registration forms
Demo request forms
Information request forms
Registration forms for our events
Forms to download our documents
Connection to our online support platform
Connection to our online chat

Information Processing and Use

Hotello is committed to using the information we collect to improve the content on our website, to contact you about our products and services that we believe are relevant to you, to evaluate and analyze a target market or relevant to Hotello, and to improve and personalize our products and services. At any time, you may update your provided information, change your communication preferences, and unsubscribe to any type of communication.

No information collected is sold or rented to other companies and third parties under any circumstances. We will process business information, including contact information, to fulfill a contract when you have entered into a contract or other agreement with us.

Retention and access to information

Hotello shall not retain your personal data for any longer period than is necessary for its use or collection.

Your personal information will be deleted when you inform Hotello that you do not wish to continue to benefit from its offers and services. You may access your personal information at any time by contacting us.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.).

It is important to protect your privacy when you are online. If our services contain links to other websites, this privacy notice does not govern those sites. Whether we have posted those links or other organizations or individuals have done so, you should read their privacy policies and make an informed decision about whether to use those websites or their services.

4035 Saint-Ambroise street, office 301
Montreal (Quebec) H4C 2E1 Canada
Phone:+1 514 935 5345

For any questions on our privacy policy and our and our measures to protect your privacy, you can email us at:

This policy applies to this website:
Last updated date: 2023-06-09