Boutique hotels

“The software is intuitive and easy to learn and use. It has all the features that we require and strong reporting capability. Managing rates is made easier by the accessibility and presentation of data. We changed from an existing system to Hotello for one property and started new with Hotello in another and in both cases implementation went smoothly due to the excellent service staff that the company employs.

After spending quite a bit of time researching and talking to both companies we decided that Hotello offered the best combination of features and personalized service at a fair price. Pricing was not the deciding factor. The attention that the company shows its clients is really why we made the decision and are still very happy with it.

Overall we have enjoyed working with Hotello and the people at Mingus. The software is a major improvement over our prior PMS and has allowed us to be much more efficient because the system allows us to do our work more quickly and with more automation. Hotello offers an excellent system and service. When we have an issue there service team is very responsive which saves us the time and effort of trying to figure things out on our own.”