Evelyne Turcotte

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I accompany you with Hotello

I have been in the hotel industry for the past 11 years. During that time, I had the opportunity to work in many different departments such as Front Desk, Customer Service, Accounting, Management and Human Resources, to name a few.

It was time for a change and I was excited about a new career experience, this is why I decided to join the amazing team of Hotello’s Customer Success. Although Hotello isn’t new to me as I have worked with it for more than 10 years, I still have the great enjoyment to pursue my work in the hospitality field.

My passions

I love arts and being crafty, from making candles and soaps to relaxing with creating digital drawings. I appreciate learning and experiencing new technologies and I am also passionate about cooking. I’m always looking for new recipes and I enjoy trying them with my family.

Antoine Ménard

Antoine Ménard

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I’m your contact for the installation of check-in kiosks

Following my cooking, restaurant management and sommelier training, I have decided to remake the world in my own way. I held several positions such as a professional cook, executive chef, event manager for different hotels in Canada and even a personal finance advisor for a while.

It is a real pleasure to start a new adventure at Hotello as a Customer success specialist. I also help hoteliers with the installation and use of their new check-in/out kiosks.

My passions

During my free time, I enjoy cooking and welcoming people at home. 

I also practice alpine skiing and golf. 

I love spending time outdoors, relaxing and admiring nature’s beauty.

I have a lot of experiences but I dream of exploring the world and discovering its most beautiful wonders.

Catherine Cantin

Catherine Cantin

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I accompany you with Hotello

I took a training in the hospitality industry and then started to work in the tourism sector, particularly in accommodations’ online booking and tourist attractions. Thereafter, I have decided to join Hotello’s Customer service team, and now I’m part of Hotello’s Client success team in order to assist our clients in their onboarding and offer them training.

My passions

I like to relieve stress and everyday life problems by practicing Roller Derby. It’s an enduring contact sport practiced with roller skates. This team sport has been a real passion for many years. I also appreciate the Montreal life, which offers amazing cultural and gastronomic experiences to try at least once in your life.

Éloisa-Clémence Letchaureguy

Learn more about me

I accompany you with Hotello

I have several experiences in the hospitality industry, event management and coaching. I have held various positions in the hospitality and restaurant industry in both operations and management. I joined Hotello’s team in June 2021 in the Customer Success department to help customers get started with the software.

My passions

Pastry is a great passion of mine and I devote many hours to it in my free time. I love to experiment with new recipes and refine my pastry techniques for the pleasure of my family and colleagues. My blog is also one of my favorite things to do, it is where I enjoy discussing my life as an expatriate since I am originally from the South West of France. I also share my travels or other subjects that are close to my heart.

Caroline Fournier

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I teach you Hotello but not only

I had many experiences in the hospitality industry in Europe or North America, from Germany to Western Canada, I held several supervisory positions. I joined Hotello as a trainer and I go from one client to another to train on the software. Ever since joining the Customer Success team, I follow all of you as you grow with Hotello.

My passions

Travel, travel and travel. I need to explore new places, no matter how I get there. Discovering new destinations allows me to get away from everything to then devote myself fully to our customers.

Sarah Trépanier

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Onboardings of PMs hold no secrets for me

Since 2020, I am the Customer success director at Hotello. I am pleased to follow our customers from the installation of Hotello, to improving their PMS with additional connectivity and other add-ons. I enjoy seeing Hotello help clients who have growing needs to evolve. My professional experiences and my expertise mean that hotel software installations no longer hold any secrets for me. Before setting up Hotello, I was carrying out Opera’s locations in North America and the UK.

My passions

My 2 boys are one of my main passions, and I could talk about them all day long and discuss parenting adventures on every call. I also enjoy traveling, especially to the Azores where I am lucky enough to frequently spend my summer vacations there. This destination introduced me to fresh caught fish and thus my love for tartars and other specialties of this magnificent destination.