Offer an outstanding guest experience with Hotello
“Hotello is at the heart of the property’s ecosystem and plays a leading role in each step of the customer journey, from the reservation until the guest’s departure. To transform this journey into an unforgettable experience, it’s important to offer innovations that are technologically powerful but also empathetic, adapted and customer-centric.
To improve each step and facilitate exchanges, we have developed solid relations with key players of the tourism industry. To do so, the property has the possibility to choose the best technological tools through a single point of contact. As for example, this allows to offer an outstanding experience to its guests such as online booking, welcome kiosks, a robust housekeeping app, an integrated payment system, interaction with the restaurant or spa, marketing emails and many more.”