A good client follow-up after the onboarding of Hotello is important
“Once the implementation process is completed, the role of the Client Success department is to support the hotelier in implementing new or best practices to optimize daily work and the use of Hotello. It is a crucial moment because it determines the way the hotelier will work with Hotello, and consequently, processes that will be used in the following years. Our experience in the hospitality industry and with our clients allow us to have a better understanding of the best hotel sector’s practices.”
Caroline Fournier